ISO 9001 Requirements Clause 8.2.1 Customer communication
ISO 9001 Requirements ISO 9001 Requirements Clause 8.2.1 Customer communication Before you get into this clause please reread: · Clause 7.4 communications which deals with general requirements for external and internal communications; and · Clause 5.1.2 customer focus – which deals with internal communications of customer requirements and expectations throughout the organization. Clause 8.2.1 deals… Read More »