Tag Archives: ISO 9001 clause 8.2.1 Customer communication

ISO 9001 Requirements Clause 8.2.1 Customer communication

ISO 9001 Requirements ISO 9001 Requirements Clause 8.2.1 Customer communication Before you get into this clause please reread: · Clause 7.4 communications which deals with general requirements for external and internal communications; and · Clause 5.1.2 customer focus – which deals with internal communications of customer requirements and expectations throughout the organization. Clause 8.2.1 deals… Read More »