9001:2015Clause 2 - Normative
references and Clause 3 - Terms and definitions
The ISO 9000:2015 QMS – Fundamentals and vocabulary - is a reference document that describes quality management
system fundamentals and vocabulary.
Only the terms and definitions given in ISO 9000:2015 apply to ISO 9001:2015. Most times I will use ISO 9000
definitions in my explanations. Where I use an alternate definition or interpretation, I will say so and provide a
reason why. There are terms that ISO 900 does not define, in such instances, I will provide definitions generally
used in business and the context of how it is used within an ISO 9001 clause.
means that the information (concepts, principles and definitions) should be understood and applied as defined or
explained in ISO 9000. It is quite possible that such information may have different meaning or interpretation in
some industries, regulatory or business context.
‘Indispensable for its application’ means
that the concepts, definitions, principles provided by ISO 9001 are vital to understanding the requirements of
ISO 9001 and crucial to applying and implementing its requirements. I am not sure I agree with the phrase as ISO
standards are always lagging behind current business concepts and norms.
case, we should refer to the latest version of ISO 9000; in this case the 2015 version.
Test your understanding of this section before you proceed to the next section:
1. What does normative reference
2. Why is ISO 9000 indispensible to ISO
This article is an extract from my eCourse "Understanding ISO
This eCourse shows you how to easily and
effectively IMPLEMENT all the requirements of this Standard.